Your benefits

Data quality

Data quality

Ensure highest data quality even under time pressure

Quality standard

Quality standard

Establish a benchmark for the quality of open ended responses

Time saving

Time saving

Automated quality check and real-time cleaning

Our quality checks

Topic check

Topic check

Do the answers match the content of the question or topic

Length of the answer

Length of the answer

Are the answers short or detailed

Nonsense

Nonsense

Are there any gibberish or other nonsense answers

Swear words

Swear words

Is there abusive or inappropriate language

No information

No information

Are answers meaningless or without content

Duplicates

Duplicates

Are there multiple respondents with the same answers

Copy & paste answers

Copy & paste answers

Was the answer inserted via copy-and-paste

Language check

Language check

Are there undesired languages in the data

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Supported languages

The Open-Ended-Score currently supports more than 100 different languages.

How it works

In just 4 steps to the cleaned data file

1. Data import

1. Data import

Either uimport your data as Excel file within a few minutes or use our API.

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2. Classification and scoring

2. Classification and scoring

Now your data will be processed using our Open-Ended-Scores (OES) This involves using an AI language model to classify the responses.

In addition, a score between 0 and 100 is assigned for each answer.
This means that the OES can also be combined with all other ReDem® quality checks.

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3. Cleaning of the data

3. Cleaning of the data

The cleaning of the data can be performed automatically using the scores or manually in the data table.

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4. Data export

4. Data export

The cleaned data can be exported as Excel file or sent back to your survey tool via API.

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Example

OES Example - DE

What our customers say

For Gapfish, data quality is of paramount importance, which is why we have always used technical processes for data cleaning in addition to manual ones. However, cleaning answers of open questions has always been a manual process that requires a lot of time and effort.

Here, Redem was able to convince us with its Open Ended Score: We compared the results of the manual cleaning with the results of the Redem tool on the data set of a study with over 10,000 open-ended answers, and the results were over 99% identical. Another benefit of Redem is that it saves us time and detects poor quality even under the most stressful and time-pressured conditions. 

kemal-kostrebic Gapfish
Kemal Kostrebic

Research Manager, GapFish GmbH (a Cint Group Company)

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